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Shopping

Is it safe to buy in your website?

Yes, it is certainly safe to shop online at SikSilk. When transacting via our website, your credit card and personal details are encrypted using the latest industry standard SSL (Secure Socket Layer) and processed directly through a secure payment ga

What Payment options do you offer?

You can use any of the payment types listed below to pay for your order. Your details are safe with us as we take security very seriously indeed. We also take fraud very seriously so all credit and debit cardholders are subject to validation, authori

What is Klarna?

Klarna is a Swedish payment service provider,  who take end-to-end responsibility for your payment. Klarna and SikSilk have partnered to provide flexible online payment options for SikSilks shoppers. Using Klarna allows you to buy now and pay later.

I have not been offered "Buy now, Pay later"

Unfortunately, this facility is offered by our Payment Services Provider Klarna and is subject to their own criteria. Please click here for more information on this service.

Can I pay Cash on Delivery

Unfortunately, we do not offer that option. Nonetheless, there are several ways of payment for you to choose, for more details, please visit the following article.

Why does your system not recognize my address?

Unfortunately, there is a multitude of reasons why the system believes that an address is incorrect. Different nationalities have different ways of writing their address. To avoid most of these problems please write your address in the following way.

I forgot to use my offer code. Can I claim it afterwards?

Easy Peasy!. As long as the code was valid at the time of ordering, all you need to do is, contact us with the code and your order number. We'll refund the amount back to you. Chat with us or drop us an email!.

Can I place an Order by Telephone?

No, sorry! For better security, we are unable to process any orders and/or accept payments over the phone. Why not?. Because we care for your data protection and your data security is something we take really seriously. That’s why our online shop is

Why have I received an email saying the item I've ordered is out of stock?

We do everything we can to fill your order completely. However, there are rare instances when something that was ordered may no longer be available. We apologize for the inconvenience!. When this happens, it means we thought we had stock of the item

What is Clearpay & How it works?

Designed to offer flexible payments, Clearpay allows those living in the UK to place an order instantly and then pay for it in four equal installments. 1. Add to the basket. That item that you've had your eye on? Go on, pop it into your basket. 2. Ch