The fastest way to find out where your order is and when it will arrive is this:. If after 24 hours of receiving our shipping confirmation email, the tracking number still does not show any information, please contact us so we can help you find it or
All our orders are trackable. How do I track it?. Once your order ships, we send you a dispatch email with a tracking link for your order. You simply have to click on it to know the whereabouts of your parcel. After your order ships and is with the c
It is simply because there is always a delay between the order being sent and the carrier receiving it. But, please contact us if after several days since we sent you the dispatch email you still do not see any information or any status change.
While we'd love for you to love everything you buy, we understand that sometimes you'll need to return an item to us, which is why we've made the process easy, quick and simple. We’ve just partnered up with ReBOUND to offer you a smooth, local return
We’ll process your return and issue a refund to your original form of payment. To speed up the process, we do not wait for the order to return to our warehouses, but as soon as the carrier scans it, we start the reimbursement. We’ll send you an email
The most accurate and current information for your SikSilk order is always available at siksilk.gorgias.help/en-US . In this video, you can see the necessary steps to know where your order is in detail. In order to do this, you need to be registered