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Shipping & Delivery

Can I track my order?

Sure! All our orders are trackable. How to track it. After your order ships, you can track your shipment(s) and see which carrier is delivering your package(s) anytime using the tracking link in the shipping confirmation email. After your order leave

Can I change my delivery address?

Unfortunately, we are unable to change your delivery address once your Order has been completed. But, can’t you really not do anything??. Mmmh! We may though, still be able to cancel and refund your Order if you contact us before your Order leaves ou

Why is my order not filled completely?

We always do everything we can to fill your order completely. However, there are rare instances when something that was ordered may no longer be available. If this happens, we’ll let you know via email. The unavailable item will be removed from your

My order has not arrived

Mmmh!. After your order ships, you can track your shipment(s) and see which carrier is delivering your package(s) anytime using the tracking link in the shipping confirmation email. After your order leaves our distribution center, we won’t have any a

Part of my Order is missing

It can be for two different reasons:.

Which countries do you ship to?

We currently do not ship to the following countries :. Please be aware the following countries are under DAP incoterms which means that all charges including duties and taxes will need to be paid by you to clear customs and complete delivery:.

What is your shipping policy?

We currently offer the following delivery options for getting your order to you. -. * Standard Shipping means there is no rush. We decided to take the benefits of ground-only shipping and make it available for anyone. Why? Because, on average, ground

Do I have to pay for Duties and Taxes?

It depends on your country and the value of your order. Your country's minimum value (the minimum value of the goods below which no duties and taxes are being collected by the Customs) determines if local customs will assess a duty or tax on your shi

Can I have my parcel shipped to a business address?

Of course, we can ship to your permanent residential address or your place of employment. If you want your delivery to reach you at work, you need to be confident that someone will be available to sign and take receipt of the package. Chat with us or